Whitecloud
Support Services
Our support staff will keep you running 24/7.
Simple and effective solutions
Whatever your support needs are. Our team of support experts will ensure you can keep focusing on what is important. Running your business.
When disaster strikes you can rest easy knowing that we have you covered.
We offer a range of support services that can be custom tailored to meet your requirements.
All of our services are Al la Carte so you only pay for what you need.
Service Desk
Our standard break fix service. ensure you and your staff are prepared with our award winning support team.
Hardware Repair
We provide servicing and limited warranty for devices purchased through our store.
Desktop / Server Support
We provide support for all virtual and physical Servers / Desktops with patching and maintenance.
Business Recovery
When disaster strikes ensure that you are business ready as fast as possible with our recovery service.
More Features
We offer a range of features that ensure you get the most out of our service.
Dedicated Account Manager
Detailed Billing
Award winning Support
Our support Centers are located throughout Australia and New Zealand and operate 24 hours a day 365 days a year
Australia
Melbourne
Adelaide
Perth
New Zealand
Auckland
New Plymouth
Wellington
Support App
We make it easier to get support straight from your device. so you and your staff are just one click away from our support team.
Ticketing Portal
Monitor your teams support requests in real time from our support portal.
Support Cap
If you are worried about cost overruns, we offer the ability to set a limit on how many requests your team can raise per month.
Let's Start Something new
Say Hello!
“A journey of a thousand miles begins with a single step.” So let's begin our journey together.